https://status.ewu.edu/ en-us The Student data in ODSP is showing anomalies, including duplicate records. I will be reloading the student data module, effective immediately. During the load, student data will be unavailable and/or unreliable (depending on where a given table is in the load processing). Please do not use student data in ODSP until the student-data reload is complete. Tue, 30 Jun 2026 17:12:00 +0000 https://status.ewu.edu/incidents/236 https://status.ewu.edu/incidents/236 Incident Ellucian provided upgrade to newest version. Mon, 22 Jun 2026 03:00:00 +0000 https://status.ewu.edu/incidents/235 https://status.ewu.edu/incidents/235 Maintenance Ellucian provided monthly module upgrades. Sun, 21 Jun 2026 01:00:00 +0000 https://status.ewu.edu/incidents/234 https://status.ewu.edu/incidents/234 Maintenance All tasks performed by Ellucian for PROD OS Pathing Sun, 07 Jun 2026 05:00:00 +0000 https://status.ewu.edu/incidents/233 https://status.ewu.edu/incidents/233 Maintenance We will be performing a scheduled update to our network firewalls on June 4th from 5pm to 6:30pm. This is a routine security update. No network outage or disruption is expected during this window, and all services should remain fully available. Fri, 05 Jun 2026 00:00:00 +0000 https://status.ewu.edu/incidents/232 https://status.ewu.edu/incidents/232 Maintenance InsideEWU is currently experiencing an unplanned outage. Our technical team is actively investigating the cause and working toward a resolution. We apologize for the interruption. Thu, 28 May 2026 00:41:00 +0000 https://status.ewu.edu/incidents/231 https://status.ewu.edu/incidents/231 Incident We will be undergoing Wi-Fi maintenance on Sunday May 24th, starting at 8:00am lasting until about 11:00am. During this time, ‘EWUsecure’ and ‘eduroam’ will be unavailable. If you are on campus, you can still use ‘EWUguest’ and ‘EWUhousing’ wi-fi networks. If there are any questions about the maintenance, please contact the EWU IT department at 509.359.2247, helpdesk@ewu.edu or online at support.ewu.edu. Updates for this maintenance will be posted on our status page; https://status.ewu.edu/. If you haven’t already, please subscribe to get notifications, updates, and other information on maintenance, outages, and general issues for I.T. Thank you. Sun, 24 May 2026 15:00:00 +0000 https://status.ewu.edu/incidents/229 https://status.ewu.edu/incidents/229 Maintenance Module maintenance performed by Ellucian. Sat, 23 May 2026 01:00:00 +0000 https://status.ewu.edu/incidents/228 https://status.ewu.edu/incidents/228 Maintenance We are currently investigating a degraded service affecting the EWUHousing wireless network specifically within the residence halls. While other campus networks remain stable, students in on-campus housing may experience intermittent connectivity. While we resolve this issue, residents are encouraged to connect to the eduroam network to maintain internet access. Fri, 22 May 2026 15:00:00 +0000 https://status.ewu.edu/incidents/230 https://status.ewu.edu/incidents/230 Incident Scheduled System Maintenance: May 16th We have scheduled a routine maintenance window for Constituo Integration Suite. During this window, Constituo will be performing an upgrade to their infrastructure. The upgrade is part of their continued effort to provide a secure, stable, and efficient environment for all of our integrations across the enterprise. Maintenance Window Date: Saturday May 16, 2026 Time: 5am PT to 8am PT During this maintenance window, the system will NOT be accessible. During this maintenance window, the system will not be accessible and scheduled tasks will not be run. Scheduled tasks that are scheduled to run within this window will run when the system is restored. Sat, 16 May 2026 12:00:00 +0000 https://status.ewu.edu/incidents/226 https://status.ewu.edu/incidents/226 Maintenance We are currently aware of a widespread security incident affecting Canvas LMS, resulting in a total service outage. At this time, users are unable to log in or access course materials. Because this is an active situation, we do not currently have an estimated time for restoration. We are monitoring the situation closely and will provide updates as soon as more information becomes available. Thu, 07 May 2026 20:14:00 +0000 https://status.ewu.edu/incidents/225 https://status.ewu.edu/incidents/225 Incident Monthly PROD OS Patching performed by Ellucian. Sun, 03 May 2026 03:00:00 +0000 https://status.ewu.edu/incidents/224 https://status.ewu.edu/incidents/224 Maintenance The RPTD database does not have current data. Wed, 29 Apr 2026 16:45:00 +0000 https://status.ewu.edu/incidents/223 https://status.ewu.edu/incidents/223 Incident The Production Reporting Database (RPTP) is throwing policy errors on multiple tables. I'm opening a case with Ellucian support to address the issue. Tue, 21 Apr 2026 13:33:00 +0000 https://status.ewu.edu/incidents/222 https://status.ewu.edu/incidents/222 Incident Inside.ewu.edu is undergoing maintenance and will be unavailable until approximately 8:30 AM PST. Tue, 21 Apr 2026 12:00:00 +0000 https://status.ewu.edu/incidents/221 https://status.ewu.edu/incidents/221 Maintenance We are investigating multiple reports of slowness and failure to load on the Banner Admin Pages. Mon, 20 Apr 2026 16:01:00 +0000 https://status.ewu.edu/incidents/220 https://status.ewu.edu/incidents/220 Incident Banner monthly upgrades performed by Ellucian. Fri, 17 Apr 2026 03:00:00 +0000 https://status.ewu.edu/incidents/218 https://status.ewu.edu/incidents/218 Maintenance The RPTP instance has not been syncing with PROD since a little before 9:00 AM. The reporting data is not current. We've opened a case with Ellucian. Wed, 15 Apr 2026 15:55:00 +0000 https://status.ewu.edu/incidents/219 https://status.ewu.edu/incidents/219 Incident PERSON and PERSON_DETAIL data will be temporarily unavailable while I perform a data repair so that I can pull the 202620 Census Freeze data. I'll let you know when they are available. This shouldn't take too long. Mon, 13 Apr 2026 15:40:00 +0000 https://status.ewu.edu/incidents/217 https://status.ewu.edu/incidents/217 Incident Ellucian performed tasks to prepare our system for the upcoming Fall 2026 registration cycle. Mon, 13 Apr 2026 01:00:00 +0000 https://status.ewu.edu/incidents/214 https://status.ewu.edu/incidents/214 Maintenance Wireless and wired connections across the Cheney and Spokane campuses are down. The cause is unknown and is being actively investigated by our network and infrastructure team. Fri, 10 Apr 2026 19:40:00 +0000 https://status.ewu.edu/incidents/216 https://status.ewu.edu/incidents/216 Incident Our Constituo service (data ingest pipeline) will undergo a planned upgrade tonight. No other services including Banner services will be affected during this maintenance. Fri, 10 Apr 2026 00:00:00 +0000 https://status.ewu.edu/incidents/215 https://status.ewu.edu/incidents/215 Maintenance Banner Admin Pages currently undergoing planned maintenance. Sun, 05 Apr 2026 06:30:00 +0000 https://status.ewu.edu/incidents/213 https://status.ewu.edu/incidents/213 Maintenance The Banner reporting database is currently not syncing with PROD. Reports and some Spring Quarter processing does not have current data. Thu, 26 Mar 2026 09:15:00 +0000 https://status.ewu.edu/incidents/212 https://status.ewu.edu/incidents/212 Incident We are scheduling UPS upgrade for Red Barn that will also impact Town House Laundry and Building Maintenance Repair. There may be a brief interruption of networked devices, i.e phones, workstations, wireless, printers, etc. Mon, 23 Mar 2026 21:00:00 +0000 https://status.ewu.edu/incidents/210 https://status.ewu.edu/incidents/210 Maintenance The RPTD database has not been syncing with PPRD. The data is not current. Thu, 19 Mar 2026 17:00:00 +0000 https://status.ewu.edu/incidents/211 https://status.ewu.edu/incidents/211 Incident We are scheduling UPS upgrade for SUR and IAS. There may be a brief interruption of networked devices, i.e phones, workstations, wireless, printers, etc. Wed, 18 Mar 2026 22:00:00 +0000 https://status.ewu.edu/incidents/205 https://status.ewu.edu/incidents/205 Maintenance Banner Admin Pages (PROD) are slow to load and not always responsive to login requests. Wed, 18 Mar 2026 16:45:00 +0000 https://status.ewu.edu/incidents/209 https://status.ewu.edu/incidents/209 Incident The Banner Reporting Database (RPTP) has not synced with PROD since 7:31 AM. We have opened a case with Ellucian and are monitoring for a resolution. Mon, 16 Mar 2026 14:30:00 +0000 https://status.ewu.edu/incidents/208 https://status.ewu.edu/incidents/208 Incident Monthly module upgrades performed by Ellucian. Sat, 14 Mar 2026 01:00:00 +0000 https://status.ewu.edu/incidents/204 https://status.ewu.edu/incidents/204 Maintenance