https://status.ewu.edu/ en-us Ellucian performed tasks to prepare our system for the upcoming Fall 2026 registration cycle. Mon, 13 Apr 2026 01:00:00 +0000 https://status.ewu.edu/incidents/214 https://status.ewu.edu/incidents/214 Maintenance Wireless and wired connections across the Cheney and Spokane campuses are down. The cause is unknown and is being actively investigated by our network and infrastructure team. Fri, 10 Apr 2026 19:40:00 +0000 https://status.ewu.edu/incidents/216 https://status.ewu.edu/incidents/216 Incident Our Constituo service (data ingest pipeline) will undergo a planned upgrade tonight. No other services including Banner services will be affected during this maintenance. Fri, 10 Apr 2026 00:00:00 +0000 https://status.ewu.edu/incidents/215 https://status.ewu.edu/incidents/215 Maintenance Banner Admin Pages currently undergoing planned maintenance. Sun, 05 Apr 2026 06:30:00 +0000 https://status.ewu.edu/incidents/213 https://status.ewu.edu/incidents/213 Maintenance The Banner reporting database is currently not syncing with PROD. Reports and some Spring Quarter processing does not have current data. Thu, 26 Mar 2026 09:15:00 +0000 https://status.ewu.edu/incidents/212 https://status.ewu.edu/incidents/212 Incident We are scheduling UPS upgrade for Red Barn that will also impact Town House Laundry and Building Maintenance Repair. There may be a brief interruption of networked devices, i.e phones, workstations, wireless, printers, etc. Mon, 23 Mar 2026 21:00:00 +0000 https://status.ewu.edu/incidents/210 https://status.ewu.edu/incidents/210 Maintenance The RPTD database has not been syncing with PPRD. The data is not current. Thu, 19 Mar 2026 17:00:00 +0000 https://status.ewu.edu/incidents/211 https://status.ewu.edu/incidents/211 Incident We are scheduling UPS upgrade for SUR and IAS. There may be a brief interruption of networked devices, i.e phones, workstations, wireless, printers, etc. Wed, 18 Mar 2026 22:00:00 +0000 https://status.ewu.edu/incidents/205 https://status.ewu.edu/incidents/205 Maintenance Banner Admin Pages (PROD) are slow to load and not always responsive to login requests. Wed, 18 Mar 2026 16:45:00 +0000 https://status.ewu.edu/incidents/209 https://status.ewu.edu/incidents/209 Incident The Banner Reporting Database (RPTP) has not synced with PROD since 7:31 AM. We have opened a case with Ellucian and are monitoring for a resolution. Mon, 16 Mar 2026 14:30:00 +0000 https://status.ewu.edu/incidents/208 https://status.ewu.edu/incidents/208 Incident Monthly module upgrades performed by Ellucian. Sat, 14 Mar 2026 01:00:00 +0000 https://status.ewu.edu/incidents/204 https://status.ewu.edu/incidents/204 Maintenance Banner Admin Pages (PROD) are slow to load and not always responsive to login requests. Ellucian is actively engaged in troubleshooting the issue. Ellucian has identified a potential solution. They will restart Banner Production database at 8:00 pm Pacific. They estimate a 2-hour outage. Thu, 12 Mar 2026 23:17:00 +0000 https://status.ewu.edu/incidents/207 https://status.ewu.edu/incidents/207 Incident We are experiencing load errors in Banner Admin Pages. This is a potential repeat of the March 9th issues, but is being triaged as a new incident. Ellucian has completed its work. The outage notice will remain in place until more extensive testing in the morning. Thu, 12 Mar 2026 21:02:00 +0000 https://status.ewu.edu/incidents/206 https://status.ewu.edu/incidents/206 Incident We are experiencing load errors in Banner Admin Pages. This is a potential repeat of the morning's issues, but is being triaged as a new incident. Users are able to login to Banner Admin Pages, but unable to navigate to any specific forms. Mon, 09 Mar 2026 22:07:00 +0000 https://status.ewu.edu/incidents/203 https://status.ewu.edu/incidents/203 Incident Banner Admin Pages (PROD) is slow to load across all modules. A high priority ticket has been filed with Ellucian and the issue is being actively tracked and monitored. Eaglenet Experience (SSB) is unaffected. Mon, 09 Mar 2026 17:03:00 +0000 https://status.ewu.edu/incidents/202 https://status.ewu.edu/incidents/202 Incident RPTP is not currently syncing with PROD and is behind by about 3 hours. I have opened an Ellucian support case to address the issue. Fri, 27 Feb 2026 11:00:00 +0000 https://status.ewu.edu/incidents/201 https://status.ewu.edu/incidents/201 Incident The Banner Production Reporting Database (RPTP) is out of sync with the Banner Production database (PROD). We are opening a case with Ellucian to address the issue. Wed, 25 Feb 2026 17:36:00 +0000 https://status.ewu.edu/incidents/200 https://status.ewu.edu/incidents/200 Incident The RPTP sync is currently lagging. We have opened a case with Ellucian to address the issue. Mon, 23 Feb 2026 16:20:00 +0000 https://status.ewu.edu/incidents/199 https://status.ewu.edu/incidents/199 Incident The network is currently offline for the second floor in Cheney hall. We are working to resolve the issue. Mon, 23 Feb 2026 16:06:00 +0000 https://status.ewu.edu/incidents/198 https://status.ewu.edu/incidents/198 Incident The MFA for Duo is resulting in a 504 Gateway Time-out error. The vendor is working on a resolution. Mon, 23 Feb 2026 15:42:00 +0000 https://status.ewu.edu/incidents/197 https://status.ewu.edu/incidents/197 Incident The sync from PROD to RPTP is lagging at this time. We have opened an Ellucian case to address the issue. Mon, 23 Feb 2026 15:20:00 +0000 https://status.ewu.edu/incidents/196 https://status.ewu.edu/incidents/196 Incident Cheney Hall will undergo Network Maintenance 2/18 - 6am to 7am. All networked devices will be offline during the maintenance window. Wed, 18 Feb 2026 14:00:00 +0000 https://status.ewu.edu/incidents/194 https://status.ewu.edu/incidents/194 Maintenance Due to an unforeseen issue with Ellucian upgrades were not completed as previously scheduled. Upgrades will be completed overnight tonight and into tomorrow morning. Tue, 17 Feb 2026 01:00:00 +0000 https://status.ewu.edu/incidents/195 https://status.ewu.edu/incidents/195 Maintenance Monthly Banner upgrades performed by Ellucian Sat, 14 Feb 2026 02:00:00 +0000 https://status.ewu.edu/incidents/192 https://status.ewu.edu/incidents/192 Maintenance The reporting database (RPTP) is currently not syncing with the Production system. Reports may reflect data that is over 7 hours old. We are investigating and will provide updates as progress is made. Fri, 13 Feb 2026 18:28:00 +0000 https://status.ewu.edu/incidents/193 https://status.ewu.edu/incidents/193 Incident Monthly OS Patching performed by Ellucian. Sun, 08 Feb 2026 06:00:00 +0000 https://status.ewu.edu/incidents/190 https://status.ewu.edu/incidents/190 Maintenance RPTP is currently out of sync. I've opened a case with Ellucian to address the issue. Thu, 05 Feb 2026 16:25:00 +0000 https://status.ewu.edu/incidents/191 https://status.ewu.edu/incidents/191 Incident We are scheduling UPS upgrade for SUR building that will also impact IAS. There may be a brief interruption of networked devices, i.e phones, workstations, wireless, printers, etc. Thu, 05 Feb 2026 01:00:00 +0000 https://status.ewu.edu/incidents/189 https://status.ewu.edu/incidents/189 Maintenance Eduroam is working EWUGuest is working Mon, 02 Feb 2026 15:39:00 +0000 https://status.ewu.edu/incidents/188 https://status.ewu.edu/incidents/188 Incident We are experiencing very long load times for Banner Admin Pages. We are escalating with Ellucian immediately. Wed, 28 Jan 2026 18:41:00 +0000 https://status.ewu.edu/incidents/187 https://status.ewu.edu/incidents/187 Incident